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Account
Is it easy to open an account at Spinz?
How do I update my marketing preferences?
How can I check if I already have a Spinz account?
How do I close my Spinz account on a permanent basis?
Can I play with more than one Spinz account?
Bonuses
How can I trigger rewards at Spinz?
How does Double Speed work?
Why don't my wagering requirements decrease when using Bonus Money?
Where can I see outstanding Wagering Requirements on my bonuses?
How often can I expect to receive bonuses at Spinz?
How do I earn Cashback at Spinz?
How can I claim today's Game of the Day offer?
What does the 99% reward do?
Deposits & Withdrawals
How long do deposits take to arrive?
How long do withdrawals take?
What deposit methods are available?
Why is my deposit not showing?
Do you charge deposit or withdrawal fees?
What are your minimum deposit amounts?
Is it possible to make payments using someone else's account?
Games
Is it possible to add a particular title that I like?
Mobile Gaming
Are the same payment options available on mobile and desktop?
Can I play games at Spinz on my iPhone?
Playing at Spinz
What happens if a game won't run when I try to launch it?
Can I be assured of player safety at Spinz?
Are your games offered in demo mode?
What happens if I lose internet connection in the middle of a game?
How do I find a particular game?
Responsible Gaming
Are there ways to manage my playing activity at Spinz?
Security
Can you remind me of the email address I used to sign-up?
Is it safe to upload my documentation to your website?
How long does account verification take?
How do I verify my account?
How do I update any personal information that is incorrect?
How do I reset my password?
How do I change my registered mobile number?
Can I make payments to and from my account prior to verification?
Are my funds safe at Spinz?
Will you inform me when my account is verified?