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How long does account verification take?

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When you register, you can undergo a Schufa verification to instantly verify your account. If this fails, you have other ways to complete your verification.

Should we request additional documentation ourselves, we aim to fully complete your verification within 24 hours once you have provided us with your complete KYC documentation. As we process a large volume of requests, there may be delays from time to time and we apologize on the rare occasion that this happens.

If you haven’t heard from us a few days after submitting your documents, please contact Customer Support explaining the situation.

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