1. What are cookies
The Website uses ‘cookies’ to make the Website experience better. Cookies are text files that are stored in the Internet browser or by the internet browser on the user’s computer/device system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is opened again. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. They contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to disable cookies or inform you when they are set.
None of the cookies We use collect your Personal Data (e.g. names, addresses, telephone numbers, email addresses) and they cannot be used to identify You as an individual. They typically collect anonymous identifiers associated with your device, browser, referring site URLs, time or usage information, Website preferences and settings, etc. (as further provided in this Policy).
We do not, under any circumstance, sell information collected via cookies nor do we pass the information on to anyone else, and we do not aggregate cookies with our internal databases in order to identify You as an individual.
2. How to manage cookies
Should you wish to reject all, or certain cookies used by our Website, you may modify your Web browser preferences to do so, or, you set your preferences accordingly in our cookie mask, which appears when you access our website. If, however, you reject all cookies, then you might be unable to use some of the Services available on our Website. You may also set your browser to notify you when you receive a cookie, giving you the opportunity to choose whether you wish to accept it or not. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively. You should note however that, if you do so, this may distort the quality of service and data you receive.
Browser-specific cookie guides:
Alternatively, All About Cookies provides advice on how to do this, and further information on cookies and how to manage them.
If you wish to disconnect cookies of specific parties, you can do this through Your Online Choices.
Please note that We aren’t responsible for the content of external websites. If you have any questions, please contact us at [email protected].
3. Transient, Persistent and Flash cookies and HTML 5 storage objects
This website uses the following types of cookies:
- Transient cookies;
- Persistent cookies;
- Flash cookies and HTML5 storage objects.
Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognized when you return to our website within the same browser session. The session cookies are deleted when you log out or close the browser.
Persistent cookies remain on your hard drive or mobile device beyond the browser session and are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time. We use these persistent cookies to make it easier for you to use our website and the offers located there by saving certain entries and settings in such a way that you do not have to keep repeatedly re-entering them. With the help of persistent cookies, we can identify you for subsequent visits, if you have an account with us. Otherwise, you would have to insert your log in-details again for each visit. Furthermore, persistent cookies enable us to statistically record the use of our website - e.g. to measure the effectiveness of advertising campaigns on our website - and serve to optimize our offer as well as to make our website and the offer their more personal for you.
Some of the cookies installed on our website are so-called Flash Cookies (such as the Adobe Flash Player cookie). Flash Cookies are not collected by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your end device. These objects store the required data independently of the browser you are using and have no automatic expiry date, so they remain permanently on your end device.
4. Essential and Non-Essential Cookies
We divide cookies into two main categories, namely:
ESSENTIAL COOKIES. These are strictly necessary to ensure that the Website functions in Your everyday use of it or for Us to provide You with the Service(s) You expect from Us and for our legitimate business purposes. Cookies used for the sole purpose of carrying out or facilitating the transmission of a communication will also be considered as essential cookies.
NON-ESSENTIAL COOKIES. These are not required for the essential functioning of the Site, although they may greatly enhance Your experience of using Our Website. Non-essential cookies may be
- Functionality-related, but not strictly necessary, cookies;
- Performance-related, i.e. analysis cookies;
- Targeting or advertising cookies.
Functional cookies, which are not essential to the functionality in question, allow the website to “remember” information you provide (such as your username, language preference, or the country you are in) and thus provide enhanced, more personalized functionality. For example, a website may provide you with local weather reports or traffic news by using a cookie to retrieve information about the region you are in; or it may remember changes you have made to the font size, font type or other settings on modifiable parts of a website; or provide services you have requested - such as watching videos or commenting on a blog. The information collected by these cookies is often anonymized so that your online activities cannot be tracked on other websites.
Performance-related, i.e. analysis cookies collect information about how you use a website, for example, which (sub)pages you visit most frequently and whether you receive error messages from websites. They do not collect information that identifies you as a user. All information collected by performance-related cookies is aggregated and is therefore anonymous. Their sole purpose is to improve the performance of the website.
Targeting or advertising cookies are used to display only advertisements that are relevant to you and your interests. They are also used to measure the effectiveness of the advertising campaign and to limit the frequency with which you are shown a particular ad. The cookies are mostly switched by advertising networks with the consent of the website operator. They remember that you have visited a particular website and share this information with other companies (such as advertisers). Targeting or advertising cookies are often linked to website features provided by the other companies. For more information about online behavioural advertising cookies and online privacy, please see a guide from the internet advertising industry at Your Online Choices.
All cookies can be either set by us (= “first-party cookies”) or placed on our website by third-party providers (= “third-party cookies”).
We may also use a number of partners who complement our services and help to make the website and the offers on it more interesting for you. These partners may place third-party cookies on our website. You can check what specific cookies are used on our website in Section 5 below.
5. The cookies we use
- Assisting new customers during the sign-up process;
- Allowing customers to set Website preferences;
- Allowing customers to navigate between pages of the Website more efficiently;
- Running the functionality of the Website optimally and efficiently;
- Activating certain features of the Website;
- Gathering information about customer/User activity on the Website and to understand how it is used;
- Detecting and preventing fraudulent use of the Website;
- Tracking how customers/Users, arrive at our Website for internal marketing purposes and to track referrals;
- Delivering relevant advertising to our customers/Users at the websites and mobile applications;
- Research and analytical purposes to see which Users interact with the Website in aggregate.
If you have questions, comments, requests or complaints about how cookies have been managed by Rootz, the first thing you can do is raise any concerns with our Data Protection Officer at [email protected] detailing:
- Your name;
- Your contact details;
- Your registered e-mail;
- Full details of the issue that you have.
Further contact information:
c/o Data Protection Officer
Ewropa Business Centre, Level 3 - 701
Dun Karm Street
Birkirkara BKR 9034